Keep your generators running

Keeping your generator in top condition isn’t just about convenience, but about protecting your investment and ensuring you’re never left in the dark. A smart service plan helps you budget ahead and avoid unexpected repair expenses.

Why should I have my generator serviced?

Your generator contains many moving parts that naturally deteriorate with time and use. Without proper care, small issues can turn into costly failures, leading to frustrating and potentially expensive downtime. Our global network is available to provide you prompt technical support, no matter where you are located.

Regular servicing:

  • Ensures optimal performance and fuel efficiency
  • Detects and fixes minor issues before they become major problems
  • Extends the lifespan of your equipment
  • Reduces the risk of failure during critical moments.

Maintenance: the key to reliable operation

To keep your Noblegen products operating at peak performance, servicing should only be carried out by trained professionals. Please contact your local representative for support and always follow the guidance provided in the service manual.

Coldhead Maintenance
For reliable operation, the coldhead should be serviced approximately every 13,000 run hours. Please reach out to us for detailed maintenance information and scheduling assistance.

How often should my nitrogen generator be serviced?

Triton LN10-LN20, LN20AC, Triton 2+

Year 

Component to be serviced

  

1 

Triton Range Interim Service Kit 

  

2 

Triton Range Full Service Kit 

  

3 

Triton Range Interim Service Kit 

  

4 

Triton Range Full Service Kit with Compressor 

  

In order to maintain generator performance, the Triton LN10 and LN10F generators should be serviced annually. 

Callisto (Khione) LN20AC Compact, LN40-LN65

Year 

Component to be serviced

  

1 

Callisto Range Interim Service Kit 

  

2 

Callisto Range Full Service Kit 

  

3 

Callisto Range Interim Service Kit 

  

4 

Callisto Range Full Service Kit with Compressor 

  

In order to maintain generator performance, the Callisto LN20A, LN40A, LN40W and LN60W generators should be serviced annually. 

Titan (LN120, LN130, LN240, LN480, LN720, LN960)

Year

Component to be serviced

  

1 

Nitrogen Generator, Medical Filter, SSR Relay

  

2 

Nitrogen Generator, Medical Filter, SSR Relay, Nitrogen Tank Solenoid Valve

  

3 
Nitrogen Generator, Medical Filter, SSR Relay
  

4 

Nitrogen Generator, Medical Filter, SSR Relay, Nitrogen Tank Solenoid Valve

  

In order to maintain generator performance, the Titan generators should be serviced annually. 

Gas Generators - Maximus/M-Series

Please get in touch with us.

Where can I find the information needed for servicing?

To be able to accurately process your service inquiry, we will need to know your generator's serial number, how long it has been operating, as well as its service history.

Not sure where to find this information?

Need more information on our service plans?

Read more

Frequently Asked Questions

Why does my generator need a service plan?

Your generator contains numerous moving parts that naturally wear over time. Without regular care, minor issues can escalate into costly breakdowns, causing downtime when you can least afford it.

How often does my LN2 generator need serviced?

To maintain generator performance, most Noblegen generators should be serviced annually. The cold head is recommended to be serviced every 13,000 run hours.  

Get in touch with us today if you have any questions about your generator service schedule.

I have an issue and need help troubleshooting - what do I do?

Please refer to the troubleshooting section in the service manual of your unit, or get in touch with us, and our technical team will get back to you.

I have a diagnostic error - how can I find out what it means?

Please refer to the product's service manual, or contact us for a replacement if this hasn't been provided for you.

Which service plan is right for me?

Depending on your requirements, our global service and support network can support you. We recommend you select a service plan at purchase to:

  • Ensure optimal performance of your equipment from day one
  • Minimise downtime through proactive maintenance and early issue detection
  • Extend the life of your system with regular servicing by certified technicians
  • Control costs with predictable servicing schedules and reduced risk of emergency repairs
  • Stay compliant with industry standards and safety regulations

We offer two tailored service plans to suit different operational needs, whether you want peace of mind with full coverage or flexibility with essential support.